Returns & Exchanges

At LILYGO®, we stand behind the quality of our development boards and IoT modules. If you are not satisfied with your purchase, you may return your items within 30 days of delivery provided they are in their original, unmodified condition.

1

Initiate a Request

Contact our support team with your order number and a detailed explanation of the issue to receive a Return Merchandise Authorization (RMA) number.

2

Package Your Item

Securely pack the electronics in their original anti-static packaging and include all accessories, cables, and documentation to ensure a full refund.

3

Ship the Return

Affix the provided shipping label or use a traceable carrier to send the package to our designated inspection center.

4

Inspection and Refund

Once our technicians verify the hardware's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing